How do Service Providers and Clients Perceive Interorganizational Networks?

Ihm, J and Shumate, M and Bello-Bravo, J and Atouba, Y and Ba, M N and Dabire-Binso, C L and Pittendrigh, B R (2015) How do Service Providers and Clients Perceive Interorganizational Networks? VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations, 26 (05). pp. 1769-1785. ISSN 1573-7888

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Interorganizational networks are important structures for both service providers, who must navigate them as part of their organizational roles, and clients, who use them for the purposes of receiving benefits. This research develops and tests a conceptual model that explains some of the differences in the ways that these two groups perceive these networks. Drawing on surveys/interviews with 200 clients and 63 service providers of agricultural development training in Burkina Faso, this research demonstrates that clients perceive interorganizational networks differently than service providers. In particular, these results demonstrate that service providers perceive more organizations in the network, more competitive and collaborative ties among those organizations, and more competitive ties per organization than clients. From these results, we draw implications for social network, development communication, and organizational fields’ research.

Item Type: Article
Divisions: RP-Dryland Cereals
CRP: CGIAR Research Program on Dryland Cereals
Uncontrolled Keywords: Interorganizational networks, Nongovernmental organizations, NGOs, Development communication, Organizational fields, Cognitive social structures
Subjects: Others
Depositing User: Mr Ramesh K
Date Deposited: 02 Mar 2016 07:52
Last Modified: 04 Sep 2017 06:38
Official URL:
Acknowledgement: UNSPECIFIED
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